Is Buddy really a one-time purchase?
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Yes. Buddy is $49 once. No subscription, no recurring payments. You'll receive a license key voucher you can redeem on a generous number of your own devices; if you ever run out of room, just ask and we'll raise it. This pricing model works for us because we don't have a large cloud compute bill to pay every month.
Your purchase includes support and updates for the current major version. Future major upgrades, if released, are optional.
Do I need to create an account?
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No. If you decide to purchase Buddy, we'll need your email address for order processing, but creating an account is optional. You only need a valid license key to activate each installation of Buddy. No sign-in required.
What happens if I buy now and you release a new version?
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Version 2.x isn't officially even on the roadmap yet. We're primarily interested in supporting and improving 1.x for the time being.
What happens if Buddy shuts down?
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Your vault is still yours.
Buddy stores your passwords locally, not on a company server, and doesn't require an internet connection for ongoing use. License keys are opaque cryptographic tokens that are validated offline. You can export your data at any time. The vault format is publicly documented, and the open-source break-glass tool can decrypt and export a vault independently of the Buddy desktop app.
Is Buddy open source?
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Not completely. Buddy is commercial desktop software. Its Rust cryptography core, versioned vault specification, and standalone break-glass recovery tool are open source. The desktop interface, updater, and licensing implementation remain closed. See the exact boundary and repositories.
Has Buddy been independently audited?
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Not yet. We publish the security model, exact cryptographic parameters, source for the security-sensitive core, and compatibility test vectors so the implementation can be inspected, but none of that is a substitute for a qualified independent audit. The audit report will be published when one is completed.
What if I forget my master password?
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Buddy has no server-side reset or recovery path for a forgotten master password.
If Touch ID or Windows Hello is already configured on a device, the operating system may still let Buddy unlock there. Without the master password or an available biometric unlock, neither we nor anyone else can decrypt the vault. We recommend keeping the master password somewhere safe.
Can I move my passwords from another password manager?
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Yes. Buddy imports from 1Password, LastPass, Bitwarden, Dashlane, Keeper, Chrome, Firefox, Safari, or a plain CSV, with the format detected for you, so you can switch without starting over.
What browsers and devices does Buddy support?
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Buddy runs on macOS and Windows. Browser extensions for Chrome and Firefox are in final testing and are not published to the stores yet; they arrive as a free update. There are no mobile apps, and none are in development today.
What if I need help, or have a different question?
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Feel free to contact us! Support goes directly to the people building Buddy. No chatbot maze, no outsourced ticket system.